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Types of reminders
There are four types of renewal reminders you can receive:
- Personal Vehicle Registration
- Driver's Licence/ID Card
- Company Vehicle Registration
- Corporate Annual Return
When will I receive reminders?
Personal Vehicle Registration reminders are sent out twice per year: once in the middle of the month before your expiry month, and again at the beginning of your expiry month.
Driver's Licence/ID Card reminders are sent twice per year: once in the middle of the month before your expiry month, and again at the beginning of your expiry month.
Company Vehicle Registration reminders are sent twice per year (if your renewals are not quarterly): once in the middle of the month before your expiry month, and again at the beginning of your expiry month. If your company vehicle renews quarterly, two reminders are sent four times per year—at the beginning and middle of March, June, September and December.
Corporate Annual Return reminders are sent twice per year: once in the middle of the month before expiry month, and again at the beginning of the expiry month.
How to set Renewal Reminders
When you have logged into your account, you will see your Customer Dashboard. This page allows you to access all areas of your account.
- Click Manage reminders in the menu on the left side of your Customer Dashboard.
- If you have no reminders set so far, you will see a button to Set a reminder.
- Choose which type(s) of reminders you would like to receive. You will need to choose one at a time.
- When you choose Personal Vehicle Registration, you will need to provide the first and last name that is on your vehicle registration.
- When you choose Driver's Licence/ID Card, you will need to provide the expiry date from your card.
- When you choose Company Vehicle Registration you will need to provide the company name and click the toggle if your renewal is quarterly.
- When you choose Corporate Annual Return, you will need to provide the company name and the filing month.
- Click Save and create another (if you want to add another type of reminder) or Save.
- You will see an Upcoming Reminders page which shows all the reminders you have signed up for, and when the reminder will be sent.
Once you have set reminders, your Upcoming Reminders will be displayed on your Customer Dashboard when you log into your account.
You can delete a reminder by clicking the Delete button in the top right corner of the reminder.
You can also click to update your Notification Preferences here. This allows you to turn off (or on) email and SMS (text) notifications. You can also edit your Notification Preferences on the Account Settings page
See also: How do I update my account?